Privacy Policy

At Valorcy, we are committed to protecting your privacy. We collect information that you provide directly to us when you create an account, build a website, subscribe to our services, or communicate with our support team. This includes personal information such as your name, email address, billing details, and any content you upload to our platform.

We also automatically collect certain technical information when you visit or interact with our services. This includes your IP address, browser type, operating system, device identifiers, page views, click patterns, and referring URLs. This data helps us understand how users engage with our platform so we can improve performance and user experience.

Additionally, we may collect information from third-party services you choose to integrate with Valorcy, such as analytics providers, payment processors, and social media platforms. The extent of data shared with or received from these services is governed by their respective privacy policies, which we encourage you to review.

We use the personal information we collect to provide, maintain, and improve our website building platform and related services. This includes processing your transactions, delivering customer support, sending important service notifications, and personalizing your experience based on your preferences and usage patterns.

We may also use aggregated, non-personally identifiable information for analytics and research purposes. This helps us identify trends, measure the effectiveness of our features, and make data-driven decisions about product development. No personally identifiable data is included in these aggregated reports.

With your explicit consent, we may use your email address to send promotional communications, product updates, and marketing materials. You can opt out of these communications at any time by clicking the unsubscribe link included in every email or by updating your notification preferences in your account settings.

Valorcy does not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your data with trusted service providers who assist us in operating our platform, processing payments, delivering emails, and performing analytics. All service providers are contractually obligated to handle your data securely and in compliance with applicable privacy laws.

We may disclose your information if required by law, in response to a valid legal request from a governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others. We will notify you of such disclosures to the extent permitted by law unless doing so would compromise the investigation or legal proceedings.

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website before your information becomes subject to a different privacy policy, and you will have the right to opt out of such transfers.

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit using TLS/SSL protocols, encryption at rest for stored data, regular security audits, and access controls that limit data visibility to authorized personnel only.

Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. While we use commercially reasonable efforts to protect your information, we cannot guarantee its absolute security. In the event of a data breach that affects your personal information, we will notify affected users without undue delay and take steps to mitigate potential harm.

We maintain a comprehensive incident response plan and conduct regular penetration testing to identify and address potential vulnerabilities. Our security team continuously monitors for threats and applies security patches and updates to ensure our infrastructure remains robust against evolving attack vectors.

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to access, correct, delete, or port your data, as well as the right to object to or restrict certain processing activities. You can exercise these rights by contacting our privacy team or through your account settings.

You have the right to opt out of the collection of non-essential tracking technologies by adjusting your browser settings or using our cookie preference center. Please note that disabling certain cookies may affect the functionality of our platform and your ability to use some features.

If you wish to permanently delete your account and all associated data, you can submit a deletion request through your account settings or by contacting our support team. We will process your request within 30 days and confirm completion via email. Some data may be retained for longer periods as required by law or for legitimate business purposes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@Valorcy.io. We aim to respond to all inquiries within 10 business days.

You may also reach us by postal mail at: Valorcy Inc., 100 Innovation Drive, Suite 400, San Francisco, CA 94105, United States. For urgent privacy-related matters, please include "Privacy Inquiry" in the subject line of your correspondence.

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. We will notify you of material changes by posting a prominent notice on our website and, where required by law, by sending you a direct notification. Your continued use of our services after such changes constitutes your acceptance of the updated policy.